Privacy Policy for Mova Medical

Effective Date: [February 14, 2025]

We continuously strive to do our utmost best in every aspect of the services that Mova Medical provide, but we understand that there may be instances when we do not perhaps get it right every time. If you have any concerns, suggestions, or constructive feedback regarding our services, we sincerely encourage you to share them with us.

Your valuable input plays a crucial role in helping us improve and serve you better. For any complaints, please initially contact us via email. To formally file a complaint, please send your email to info@movamedical.co.uk.

We assure you that we will acknowledge all formal complaints within two working days and provide a detailed response within seven to ten working days.

To reassure you, we are committed to thoroughly investigating your complaint, treating you with the utmost respect throughout the process, and keeping you well-informed on the progress we are making and the actions that have been taken to move forward.