Terms & Conditions.
Mova Medical - Terms and Conditions
Effective Date: [June 2025]
Welcome to Mova Medical! By accessing or using our website (www.movamedical.co.uk), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our services. If you do not agree to these Terms, do not use the website or services provided by Mova Medical.
1. Overview
Mova Medical is a UK-based medical service that offers weight loss solutions through the use of injectable medications, specifically Wegovy (semaglutide) and Mounjaro (tirzepatide), under the guidance of qualified medical professionals. The content of this website is for informational purposes only and is not intended as medical advice.
2. Eligibility
You must be at least 18 years of age and a resident of the United Kingdom to use Mova Medical's services. By using the site or engaging with our services, you represent and warrant that you meet these eligibility requirements.
3. Medical Consultation
Before initiating any treatment, a thorough medical consultation with one of our licensed healthcare professionals is required. This consultation will include an assessment of your medical history, current health conditions, and suitability for Wegovy or Mounjaro. Your healthcare provider will discuss the potential benefits and risks of the treatment and decide whether you are eligible for the medication. Any decisions regarding treatment suitability are final.
4. Services Provided
Injectables: Mova Medical provides prescriptions for Wegovy (semaglutide) and Mounjaro (tirzepatide), both of which are injectable medications approved for weight loss.
Medical Supervision: Our healthcare professionals will monitor your progress throughout the treatment, including follow-up consultations.
Online Platform: Mova Medical offers online consultations, prescriptions, and treatment management through our secure website and platform.
5. Patient Responsibilities
Accurate Information: You agree to provide accurate, up-to-date, and complete information during your consultation and throughout your treatment. Failure to do so may affect the suitability of prescribed medications.
Health Monitoring: You are responsible for monitoring your health during the treatment and reporting any adverse reactions or concerns promptly.
Adherence to Treatment: You agree to follow the treatment plan prescribed by Mova Medical and attend any necessary follow-up appointments as directed by your healthcare provider.
6. Prescription Medications
Eligibility for Prescription: Mova Medical prescribes Wegovy and Mounjaro based on medical eligibility criteria determined by our healthcare providers during your consultation. Prescription medications will only be issued after a thorough assessment.
Side Effects: Both Wegovy and Mounjaro may cause side effects. Common side effects include, but are not limited to, nausea, vomiting, diarrhea, and headache. Serious side effects, such as pancreatitis, kidney problems, or allergic reactions, may also occur. You should promptly report any side effects to Mova Medical.
Medication Use: The medications are to be used according to the instructions provided by your healthcare provider. Do not share your medication with others or use it for purposes other than prescribed.
7. Payment and Pricing
Fees: By using our services, you agree to pay the applicable fees for consultations, prescriptions, and medications. Pricing information is available on the website and may be updated periodically.
Payment Methods: Payments for services are processed securely via the payment methods available on the website.
Refunds: Refunds will be considered on a case-by-case basis in accordance with UK consumer protection laws. If you are dissatisfied with the service, please contact our support team.
8. Privacy and Data Protection
Personal Information: Mova Medical is committed to protecting your privacy. Any personal information you provide will be used only for the purposes of your treatment and in accordance with our Privacy Policy.
Confidentiality: All communications between you and Mova Medical will be kept confidential. However, Mova Medical may be required to disclose your information to regulatory authorities or as otherwise permitted by law.
9. Intellectual Property
All content on the Mova Medical website, including but not limited to text, images, logos, trademarks, and software, is the property of Mova Medical or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from the website without express permission.
10. Limitations of Liability
Medical Responsibility: Mova Medical’s healthcare professionals provide guidance and medical prescriptions, but you are responsible for following the prescribed treatment. We are not liable for any health complications, side effects, or injuries that may occur during or after treatment, except as required by law.
Website Use: Mova Medical is not responsible for any technical issues or interruptions with the website or platform, including but not limited to, network failures, viruses, or other malfunctions. We do not guarantee the accuracy, completeness, or reliability of any information provided on the website.
11. Termination and Suspension
Mova Medical reserves the right to suspend or terminate your access to the website or services if you violate these Terms and Conditions or engage in unlawful behavior. If your treatment is discontinued or terminated for any reason, Mova Medical will provide appropriate follow-up instructions.
12. Changes to Terms and Conditions
Mova Medical reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review these Terms periodically.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions or any of our services, please contact us at:
By using Mova Medical’s website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.